Incident History

Live Status\Incident History

June 3, 2025

Outage

Customer Web App · Site Unreachable

opened: 7:49 AM UTC on Jun 3, 2025

Resolved

Outage

Backend API · Site Unreachable

opened: 7:37 AM UTC on Jun 3, 2025

Resolved

May 17, 2025

Outage

Surveys · Site Unreachable

opened: 9:38 AM UTC on May 17, 2025

Resolved

May 14, 2025

Outage

Backend API · Site Unreachable

opened: 10:38 AM UTC on May 14, 2025

Resolved

Outage

Specialists Web App · Site Unreachable

opened: 2:55 AM UTC on May 14, 2025

Resolved

May 7, 2025

Outage

Surveys · Site Unreachable

opened: 3:56 AM UTC on May 7, 2025

Resolved

May 6, 2025

Outage

Surveys · Site Unreachable

opened: 2:46 AM UTC on May 6, 2025

Resolved

April 29, 2025

Outage

Surveys · Site Unreachable

opened: 10:50 PM UTC on Apr 29, 2025

Resolved

March 18, 2025

Outage

Surveys · Site Unreachable

opened: 2:43 AM UTC on Mar 18, 2025

Resolved

March 4, 2025

Outage

SMS Gateway · Site Unreachable

opened: 8:55 AM UTC on Mar 4, 2025

Resolved

March 3, 2025

Outage

SMS Gateway · Site Unreachable

opened: 2:00 AM UTC on Mar 3, 2025

Resolved

February 25, 2025

Outage

Partnership Dashboard · Site Unreachable

opened: 3:18 PM UTC on Feb 25, 2025

Resolved

Outage

Organisation Dashboard · Site Unreachable

opened: 3:17 PM UTC on Feb 25, 2025

Resolved

February 23, 2025

Outage

Customer Web App · Site Unreachable

opened: 5:59 PM UTC on Feb 23, 2025

Resolved

Outage

Community · Site Unreachable

opened: 5:56 PM UTC on Feb 23, 2025

Resolved

February 22, 2025

Outage

College Dashboard · Site Unreachable

opened: 8:35 AM UTC on Feb 22, 2025

Resolved

Outage

Partnership Dashboard · Site Unreachable

opened: 8:35 AM UTC on Feb 22, 2025

Resolved

Outage

Organisation Dashboard · Site Unreachable

opened: 8:34 AM UTC on Feb 22, 2025

Resolved

February 19, 2025

Outage

Customer Web App · Site Unreachable

opened: 5:41 PM UTC on Feb 19, 2025

Resolved

February 15, 2025

Outage

Organisation Dashboard · Site Unreachable

opened: 3:39 PM UTC on Feb 15, 2025

Resolved

Outage

College Dashboard · Site Unreachable

opened: 3:38 PM UTC on Feb 15, 2025

Resolved

Outage

Partnership Dashboard · Site Unreachable

opened: 3:37 PM UTC on Feb 15, 2025

Resolved

February 11, 2025

Outage

SMS Gateway · Site Unreachable

opened: 12:32 PM UTC on Feb 11, 2025

Resolved

February 10, 2025

Outage

SMS Gateway · Site Unreachable

opened: 7:53 PM UTC on Feb 10, 2025

Resolved

February 8, 2025

Outage

SMS Gateway · Site Unreachable

opened: 8:10 PM UTC on Feb 8, 2025

Resolved

January 28, 2025

Outage

Community · Site Unreachable

opened: 12:08 PM UTC on Jan 28, 2025

Resolved

Outage

SMS Gateway · Site Unreachable

opened: 7:02 AM UTC on Jan 28, 2025

Resolved

January 23, 2025

Outage

Partnership Dashboard · Healthcheck Assertion Failed

opened: 5:07 AM UTC on Jan 23, 2025

Resolved

Outage

College Dashboard · Healthcheck Assertion Failed

opened: 5:07 AM UTC on Jan 23, 2025

Resolved

Outage

Organisation Dashboard · Healthcheck Assertion Failed

opened: 5:06 AM UTC on Jan 23, 2025

Resolved

Outage

Keychain · Healthcheck Assertion Failed

opened: 5:06 AM UTC on Jan 23, 2025

Resolved

Outage

Live Sessions · Site Unreachable

opened: 5:06 AM UTC on Jan 23, 2025

Resolved

Outage

Surveys · Site Unreachable

opened: 5:06 AM UTC on Jan 23, 2025

Resolved

Outage

Community · Site Unreachable

opened: 5:05 AM UTC on Jan 23, 2025

Resolved

Outage

Customer Web App · Site Unreachable

opened: 5:05 AM UTC on Jan 23, 2025

Resolved

Outage

Specialists Web App · Site Unreachable

opened: 5:04 AM UTC on Jan 23, 2025

Resolved

January 20, 2025

Outage

SMS Gateway · Site Unreachable

opened: 8:04 AM UTC on Jan 20, 2025

Resolved

January 15, 2025

Outage

Organisation Dashboard · Site Unreachable

opened: 9:03 PM UTC on Jan 15, 2025

Resolved

Outage

Organisation Dashboard · Site Unreachable

opened: 7:34 PM UTC on Jan 15, 2025

Resolved

January 12, 2025

Outage

SMS Gateway · Site Unreachable

opened: 6:26 PM UTC on Jan 12, 2025

Resolved

January 10, 2025

Outage

SMS Gateway · Site Unreachable

opened: 7:01 AM UTC on Jan 10, 2025

Resolved

January 5, 2025

Outage

Surveys · Site Unreachable

opened: 10:27 AM UTC on Jan 5, 2025

Resolved

December 30, 2024

Outage

iOS Subscriptions · Site Unreachable

opened: 10:41 PM UTC on Dec 30, 2024

Resolved

Outage

Android Subscriptions · Site Unreachable

opened: 10:41 PM UTC on Dec 30, 2024

Resolved

December 4, 2024

Outage

Surveys · Site Unreachable

opened: 3:15 PM UTC on Dec 4, 2024

Resolved

November 23, 2024

Outage

Surveys · Site Unreachable

opened: 3:46 PM UTC on Nov 23, 2024

Resolved

November 15, 2024

Outage

Customer Web App · Site Unreachable

opened: 12:48 PM UTC on Nov 15, 2024

Resolved

November 12, 2024

Outage

Surveys · Site Unreachable

opened: 5:52 PM UTC on Nov 12, 2024

Resolved

November 11, 2024

Outage

Android Subscriptions · Healthcheck Assertion Failed

opened: 4:31 AM UTC on Nov 11, 2024

Resolved

October 26, 2024

Outage

Surveys · Site Unreachable

opened: 3:52 AM UTC on Oct 26, 2024

Resolved

October 3, 2024

Outage

iOS Subscriptions · Healthcheck Assertion Failed

opened: 12:42 PM UTC on Oct 3, 2024

Resolved

September 26, 2024

Outage

Surveys · Site Unreachable

opened: 8:49 AM UTC on Sep 26, 2024

Resolved

Outage

Customer Web App · Site Unreachable

opened: 7:51 AM UTC on Sep 26, 2024

Resolved

September 2, 2024

Outage

iOS Subscriptions · Healthcheck Assertion Failed

opened: 7:29 AM UTC on Sep 2, 2024

Resolved

August 30, 2024

Outage

Backend API · Site Unreachable

opened: 12:30 PM UTC on Aug 30, 2024

Resolved

August 27, 2024

Outage

Customer Web App · Site Unreachable

opened: 10:29 AM UTC on Aug 27, 2024

Resolved

July 28, 2024

Outage

Keychain · Site Unreachable

opened: 12:03 AM UTC on Jul 28, 2024

Resolved

Outage

Android Subscriptions · Site Unreachable

opened: 12:03 AM UTC on Jul 28, 2024

Resolved

Outage

Surveys · Site Unreachable

opened: 12:03 AM UTC on Jul 28, 2024

Resolved

Outage

Bot Checkin · Site Unreachable

opened: 12:01 AM UTC on Jul 28, 2024

Resolved

Outage

Organisation Dashboard · Site Unreachable

opened: 12:01 AM UTC on Jul 28, 2024

Resolved

Outage

iOS Subscriptions · Site Unreachable

opened: 12:01 AM UTC on Jul 28, 2024

Resolved

July 3, 2024

Outage

Surveys · Site Unreachable

opened: 11:57 AM UTC on Jul 3, 2024

Resolved

June 18, 2024

Outage

Backend API · Site Unreachable

opened: 2:32 AM UTC on Jun 18, 2024

Resolved

March 27, 2024

Outage

Customer Web App · Site Unreachable

opened: 5:51 AM UTC on Mar 27, 2024

Resolved

January 8, 2024

Outage

SMS Gateway · Site Unreachable

opened: 10:09 PM UTC on Jan 8, 2024

Resolved

January 5, 2024

Outage

SMS Gateway · Site Unreachable

opened: 6:35 AM UTC on Jan 5, 2024

Resolved

December 31, 2023

Outage

SMS Gateway · Site Unreachable

opened: 6:28 PM UTC on Dec 31, 2023

Resolved

December 25, 2023

Outage

SMS Gateway · Site Unreachable

opened: 10:51 PM UTC on Dec 25, 2023

Resolved

Outage

SMS Gateway · Site Unreachable

opened: 12:10 PM UTC on Dec 25, 2023

Resolved

Outage

SMS Gateway · Site Unreachable

opened: 9:46 AM UTC on Dec 25, 2023

Resolved

December 21, 2023

Outage

SMS Gateway · Site Unreachable

opened: 9:09 PM UTC on Dec 21, 2023

Resolved

December 20, 2023

Outage

SMS Gateway · Site Unreachable

opened: 4:09 PM UTC on Dec 20, 2023

Resolved

November 5, 2023

Outage

sidekiq-heartbeat · Missed Event

opened: 5:20 PM UTC on Nov 5, 2023

Resolved

November 3, 2023

Outage

sidekiq-heartbeat · Missed Event

opened: 9:34 PM UTC on Nov 3, 2023

Resolved

November 2, 2023

Outage

sidekiq-heartbeat · Missed Event

opened: 11:11 PM UTC on Nov 2, 2023

Resolved

Outage

sidekiq-heartbeat · Missed Event

opened: 3:36 AM UTC on Nov 2, 2023

Resolved

November 1, 2023

Outage

Customer Web App · Site Unreachable

opened: 6:42 AM UTC on Nov 1, 2023

Resolved

Outage

Customer Web App · Site Unreachable

opened: 4:47 AM UTC on Nov 1, 2023

Resolved

Outage

Backend API · Site Unreachable

opened: 2:12 AM UTC on Nov 1, 2023

Resolved

Outage

Customer Web App · Site Unreachable

opened: 1:49 AM UTC on Nov 1, 2023

Resolved

October 31, 2023

Outage

Backend API · Site Unreachable

opened: 11:56 PM UTC on Oct 31, 2023

Resolved

Outage

Customer Web App · Site Unreachable

opened: 11:56 PM UTC on Oct 31, 2023

Resolved

October 27, 2023

Outage

Customer Web App · Site Unreachable

opened: 8:09 AM UTC on Oct 27, 2023

Resolved

October 26, 2023

Outage

Customer Web App · Site Unreachable

opened: 12:17 PM UTC on Oct 26, 2023

Resolved

Outage

Customer Web App · Site Unreachable

opened: 10:19 AM UTC on Oct 26, 2023

Resolved

October 24, 2023

Outage

Customer Web App · Site Unreachable

opened: 1:15 AM UTC on Oct 24, 2023

Resolved

October 23, 2023

Outage

Customer Web App · Site Unreachable

opened: 9:21 PM UTC on Oct 23, 2023

Resolved

Outage

Customer Web App · Site Unreachable

opened: 7:50 PM UTC on Oct 23, 2023

Resolved

Outage

Community · Site Unreachable

opened: 5:09 PM UTC on Oct 23, 2023

Resolved

Outage

Customer Web App · Site Unreachable

opened: 10:47 AM UTC on Oct 23, 2023

Resolved

October 13, 2023

Outage

Community · Site Unreachable

opened: 11:47 PM UTC on Oct 13, 2023

Resolved

October 4, 2023

Outage

Customer Web App · Site Unreachable

opened: 2:41 AM UTC on Oct 4, 2023

Resolved

October 3, 2023

Outage

Customer Web App · Site Unreachable

opened: 9:44 PM UTC on Oct 3, 2023

Resolved

Outage

Customer Web App · Site Unreachable

opened: 5:12 PM UTC on Oct 3, 2023

Resolved

Outage

Customer Web App · Site Unreachable

opened: 3:49 PM UTC on Oct 3, 2023

Resolved

Outage

Customer Web App · Site Unreachable

opened: 12:23 PM UTC on Oct 3, 2023

Resolved

Outage

Customer Web App · Site Unreachable

opened: 6:43 AM UTC on Oct 3, 2023

Resolved

Outage

Customer Web App · Site Unreachable

opened: 4:25 AM UTC on Oct 3, 2023

Resolved

October 2, 2023

Outage

Backend API · Site Unreachable

opened: 9:18 AM UTC on Oct 2, 2023

Resolved