Live Status\Incident History

June 8, 2023

Missed Event

Outage

Opened: Jun 8, 2023, 11:35 AM UTC

Duration: 38s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 8, 2023, 11:35 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 8, 2023, 11:36 AM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jun 8, 2023, 8:35 AM UTC

Duration: 10m 16s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 8, 2023, 8:35 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 8, 2023, 8:46 AM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jun 8, 2023, 5:18 AM UTC

Duration: 46s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 8, 2023, 5:18 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 8, 2023, 5:18 AM UTC

    Issue resolved on monitor recovery.

June 7, 2023

Missed Event

Outage

Opened: Jun 7, 2023, 8:47 PM UTC

Duration: 14m 36s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 7, 2023, 8:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 7, 2023, 8:49 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 7, 2023, 8:55 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    Jun 7, 2023, 9:05 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 7, 2023, 9:21 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    Jun 7, 2023, 9:24 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jun 7, 2023, 7:07 PM UTC

Duration: 2m 14s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 7, 2023, 7:07 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 7, 2023, 7:09 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jun 7, 2023, 4:24 PM UTC

Duration: 27s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 7, 2023, 4:24 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 7, 2023, 4:24 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jun 7, 2023, 11:29 AM UTC

Duration: 1m 5s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 7, 2023, 11:29 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 7, 2023, 11:30 AM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jun 7, 2023, 9:42 AM UTC

Duration: 59s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 7, 2023, 9:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 7, 2023, 9:43 AM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jun 7, 2023, 8:04 AM UTC

Duration: 19m 30s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 7, 2023, 8:04 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 7, 2023, 8:24 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jun 7, 2023, 4:39 AM UTC

Duration: 5m 11s

Affected services:Customer Web App

  • Opened
    Jun 7, 2023, 4:39 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 7, 2023, 4:41 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 7, 2023, 5:39 AM UTC

    Incident re-opened on monitor failure.

  • Resolved
    Jun 7, 2023, 5:42 AM UTC

    Issue resolved on monitor recovery.

June 6, 2023

Missed Event

Outage

Opened: Jun 6, 2023, 8:54 PM UTC

Duration: 43s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 6, 2023, 8:54 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 6, 2023, 8:55 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 6, 2023, 9:28 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    Jun 6, 2023, 9:28 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jun 6, 2023, 12:03 PM UTC

Duration: 4m 23s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 6, 2023, 12:03 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 6, 2023, 12:04 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 6, 2023, 1:00 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    Jun 6, 2023, 1:03 PM UTC

    Issue resolved on monitor recovery.

June 5, 2023

Missed Event

Outage

Opened: Jun 5, 2023, 8:42 PM UTC

Duration: 1m 27s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 5, 2023, 8:42 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 5, 2023, 8:44 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jun 5, 2023, 6:11 PM UTC

Duration: 1m 5s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 5, 2023, 6:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 5, 2023, 6:12 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jun 5, 2023, 5:43 AM UTC

Duration: 1m 17s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 5, 2023, 5:43 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 5, 2023, 5:44 AM UTC

    Issue resolved on monitor recovery.

June 2, 2023

Missed Event

Outage

Opened: Jun 2, 2023, 8:29 PM UTC

Duration: 54s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 2, 2023, 8:29 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 2, 2023, 8:30 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jun 2, 2023, 2:50 AM UTC

Duration: 25s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 2, 2023, 2:50 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 2, 2023, 2:50 AM UTC

    Issue resolved on monitor recovery.

June 1, 2023

Missed Event

Outage

Opened: Jun 1, 2023, 3:15 PM UTC

Duration: 1m 11s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 1, 2023, 3:15 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 1, 2023, 3:16 PM UTC

    Issue resolved on monitor recovery.

May 22, 2023

Site Unreachable

Outage

Opened: May 22, 2023, 2:23 AM UTC

Duration: 1m 20s

Affected services:Specialists Web App

  • Opened
    May 22, 2023, 2:23 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 22, 2023, 2:25 AM UTC

    Issue resolved on monitor recovery.

May 20, 2023

Missed Event

Outage

Opened: May 20, 2023, 7:18 PM UTC

Duration: 108h 44m 45s

Affected services:sidekiq-heartbeat

  • Opened
    May 20, 2023, 7:18 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 25, 2023, 8:03 AM UTC

    Issue resolved on monitor recovery.

May 17, 2023

Missed Event

Outage

Opened: May 17, 2023, 12:48 PM UTC

Duration: 1m 9s

Affected services:sidekiq-heartbeat

  • Opened
    May 17, 2023, 12:48 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 17, 2023, 12:49 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: May 17, 2023, 5:38 AM UTC

Duration: 29s

Affected services:Customer Web App

  • Opened
    May 17, 2023, 5:38 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 17, 2023, 5:39 AM UTC

    Issue resolved on monitor recovery.

May 15, 2023

Site Unreachable

Outage

Opened: May 15, 2023, 6:36 PM UTC

Duration: 1m 24s

Affected services:SMS Gateway

  • Opened
    May 15, 2023, 6:36 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 15, 2023, 6:38 PM UTC

    Issue resolved on monitor recovery.

May 14, 2023

Missed Event

Outage

Opened: May 14, 2023, 4:19 PM UTC

Duration: 9m 45s

Affected services:sidekiq-heartbeat

  • Opened
    May 14, 2023, 4:19 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 14, 2023, 4:22 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 14, 2023, 4:28 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 14, 2023, 4:35 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 14, 2023, 12:59 PM UTC

Duration: 1m 27s

Affected services:sidekiq-heartbeat

  • Opened
    May 14, 2023, 12:59 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 14, 2023, 1:01 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 14, 2023, 6:02 AM UTC

Duration: 52s

Affected services:sidekiq-heartbeat

  • Opened
    May 14, 2023, 6:02 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 14, 2023, 6:03 AM UTC

    Issue resolved on monitor recovery.

May 13, 2023

Missed Event

Outage

Opened: May 13, 2023, 4:42 PM UTC

Duration: 12m 21s

Affected services:sidekiq-heartbeat

  • Opened
    May 13, 2023, 4:42 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 13, 2023, 4:43 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 13, 2023, 4:59 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 13, 2023, 5:01 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 13, 2023, 5:07 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 13, 2023, 5:12 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 13, 2023, 5:22 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 13, 2023, 5:24 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 13, 2023, 5:32 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 13, 2023, 5:33 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 13, 2023, 5:41 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 13, 2023, 5:41 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 13, 2023, 1:05 PM UTC

Duration: 5m 5s

Affected services:sidekiq-heartbeat

  • Opened
    May 13, 2023, 1:05 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 13, 2023, 1:08 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 13, 2023, 1:13 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 13, 2023, 1:14 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 13, 2023, 1:53 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 13, 2023, 1:54 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 13, 2023, 7:47 AM UTC

Duration: 10m 49s

Affected services:sidekiq-heartbeat

  • Opened
    May 13, 2023, 7:47 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 13, 2023, 7:47 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 13, 2023, 8:23 AM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 13, 2023, 8:31 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 13, 2023, 9:01 AM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 13, 2023, 9:03 AM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 13, 2023, 2:32 AM UTC

Duration: 5m 4s

Affected services:sidekiq-heartbeat

  • Opened
    May 13, 2023, 2:32 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 13, 2023, 2:37 AM UTC

    Issue resolved on monitor recovery.

May 12, 2023

Missed Event

Outage

Opened: May 12, 2023, 1:00 PM UTC

Duration: 25s

Affected services:sidekiq-heartbeat

  • Opened
    May 12, 2023, 1:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 12, 2023, 1:00 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 12, 2023, 10:00 AM UTC

Duration: 26s

Affected services:sidekiq-heartbeat

  • Opened
    May 12, 2023, 10:00 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 12, 2023, 10:00 AM UTC

    Issue resolved on monitor recovery.

May 11, 2023

Missed Event

Outage

Opened: May 11, 2023, 10:06 AM UTC

Duration: 53s

Affected services:sidekiq-heartbeat

  • Opened
    May 11, 2023, 10:06 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 11, 2023, 10:06 AM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 11, 2023, 7:54 AM UTC

Duration: 25s

Affected services:sidekiq-heartbeat

  • Opened
    May 11, 2023, 7:54 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 11, 2023, 7:54 AM UTC

    Issue resolved on monitor recovery.

May 10, 2023

Missed Event

Outage

Opened: May 10, 2023, 9:45 PM UTC

Duration: 7m 42s

Affected services:sidekiq-heartbeat

  • Opened
    May 10, 2023, 9:45 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 10, 2023, 9:52 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 10, 2023, 9:57 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 10, 2023, 9:58 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 10, 2023, 7:46 PM UTC

Duration: 2m 7s

Affected services:sidekiq-heartbeat

  • Opened
    May 10, 2023, 7:46 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 10, 2023, 7:48 PM UTC

    Issue resolved on monitor recovery.

May 9, 2023

Missed Event

Outage

Opened: May 9, 2023, 5:35 PM UTC

Duration: 1m 55s

Affected services:sidekiq-heartbeat

  • Opened
    May 9, 2023, 5:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 9, 2023, 5:36 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 9, 2023, 5:51 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 9, 2023, 5:52 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 9, 2023, 2:27 PM UTC

Duration: 17m 15s

Affected services:sidekiq-heartbeat

  • Opened
    May 9, 2023, 2:27 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 9, 2023, 2:28 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 9, 2023, 2:35 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 9, 2023, 2:38 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 9, 2023, 2:44 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 9, 2023, 2:52 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 9, 2023, 3:00 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 9, 2023, 3:03 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 9, 2023, 3:18 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 9, 2023, 3:20 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 9, 2023, 3:27 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 9, 2023, 3:27 PM UTC

    Issue resolved on monitor recovery.

May 8, 2023

Missed Event

Outage

Opened: May 8, 2023, 5:41 PM UTC

Duration: 4m 18s

Affected services:sidekiq-heartbeat

  • Opened
    May 8, 2023, 5:41 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 8, 2023, 5:42 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 8, 2023, 6:17 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 8, 2023, 6:18 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 8, 2023, 7:16 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 8, 2023, 7:17 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 8, 2023, 7:40 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 8, 2023, 7:42 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 8, 2023, 7:48 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 8, 2023, 7:49 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 8, 2023, 12:56 PM UTC

Duration: 2m 42s

Affected services:sidekiq-heartbeat

  • Opened
    May 8, 2023, 12:56 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 8, 2023, 12:59 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 8, 2023, 1:09 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 8, 2023, 1:10 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 8, 2023, 11:15 AM UTC

Duration: 2m 37s

Affected services:sidekiq-heartbeat

  • Opened
    May 8, 2023, 11:15 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 8, 2023, 11:18 AM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 8, 2023, 8:42 AM UTC

Duration: 3m 30s

Affected services:sidekiq-heartbeat

  • Opened
    May 8, 2023, 8:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 8, 2023, 8:46 AM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 8, 2023, 6:33 AM UTC

Duration: 1m

Affected services:sidekiq-heartbeat

  • Opened
    May 8, 2023, 6:33 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 8, 2023, 6:34 AM UTC

    Issue resolved on monitor recovery.

May 7, 2023

Missed Event

Outage

Opened: May 7, 2023, 10:22 PM UTC

Duration: 2m 9s

Affected services:sidekiq-heartbeat

  • Opened
    May 7, 2023, 10:22 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 7, 2023, 10:24 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 7, 2023, 5:02 PM UTC

Duration: 52s

Affected services:sidekiq-heartbeat

  • Opened
    May 7, 2023, 5:02 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 7, 2023, 5:03 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 7, 2023, 1:57 PM UTC

Duration: 4m 42s

Affected services:sidekiq-heartbeat

  • Opened
    May 7, 2023, 1:57 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 7, 2023, 1:59 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 7, 2023, 2:45 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 7, 2023, 2:46 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 7, 2023, 2:54 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 7, 2023, 2:56 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 7, 2023, 11:06 AM UTC

Duration: 2m 25s

Affected services:sidekiq-heartbeat

  • Opened
    May 7, 2023, 11:06 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 7, 2023, 11:09 AM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 7, 2023, 9:39 AM UTC

Duration: 52s

Affected services:sidekiq-heartbeat

  • Opened
    May 7, 2023, 9:39 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 7, 2023, 9:40 AM UTC

    Issue resolved on monitor recovery.

May 6, 2023

Missed Event

Outage

Opened: May 6, 2023, 11:00 PM UTC

Duration: 1m 22s

Affected services:sidekiq-heartbeat

  • Opened
    May 6, 2023, 11:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 6, 2023, 11:01 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: May 6, 2023, 5:52 PM UTC

Duration: 50s

Affected services:sidekiq-heartbeat

  • Opened
    May 6, 2023, 5:52 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 6, 2023, 5:53 PM UTC

    Issue resolved on monitor recovery.

May 5, 2023

Missed Event

Outage

Opened: May 5, 2023, 4:32 AM UTC

Duration: 35s

Affected services:sidekiq-heartbeat

  • Opened
    May 5, 2023, 4:32 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 5, 2023, 4:32 AM UTC

    Issue resolved on monitor recovery.

May 3, 2023

Missed Event

Outage

Opened: May 3, 2023, 12:21 PM UTC

Duration: 1m 7s

Affected services:sidekiq-heartbeat

  • Opened
    May 3, 2023, 12:21 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 3, 2023, 12:23 PM UTC

    Issue resolved on monitor recovery.

May 2, 2023

Missed Event

Outage

Opened: May 2, 2023, 12:33 PM UTC

Duration: 25s

Affected services:sidekiq-heartbeat

  • Opened
    May 2, 2023, 12:33 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 2, 2023, 12:33 PM UTC

    Issue resolved on monitor recovery.

April 28, 2023

Missed Event

Outage

Opened: Apr 28, 2023, 8:38 AM UTC

Duration: 26s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 28, 2023, 8:38 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 28, 2023, 8:39 AM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Apr 28, 2023, 12:20 AM UTC

Duration: 1m 45s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 28, 2023, 12:20 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 28, 2023, 12:22 AM UTC

    Issue resolved on monitor recovery.

April 27, 2023

Missed Event

Outage

Opened: Apr 27, 2023, 11:55 AM UTC

Duration: 1m 39s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 27, 2023, 11:55 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 27, 2023, 11:57 AM UTC

    Issue resolved on monitor recovery.

April 26, 2023

Missed Event

Outage

Opened: Apr 26, 2023, 6:02 AM UTC

Duration: 54s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 26, 2023, 6:02 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 26, 2023, 6:03 AM UTC

    Issue resolved on monitor recovery.

April 25, 2023

Site Unreachable

Outage

Opened: Apr 25, 2023, 7:05 AM UTC

Duration: 1m 57s

Affected services:Customer Web App

  • Opened
    Apr 25, 2023, 7:05 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 25, 2023, 7:07 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 25, 2023, 7:05 AM UTC

Duration: 1m 59s

Affected services:Community

  • Opened
    Apr 25, 2023, 7:05 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 25, 2023, 7:07 AM UTC

    Issue resolved on monitor recovery.

April 24, 2023

Missed Event

Outage

Opened: Apr 24, 2023, 9:55 PM UTC

Duration: 8h 5m 28s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 24, 2023, 9:55 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 25, 2023, 6:01 AM UTC

    Issue resolved on monitor recovery.

April 21, 2023

Missed Event

Outage

Opened: Apr 21, 2023, 7:17 AM UTC

Duration: 1m 47s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 21, 2023, 7:17 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 21, 2023, 7:19 AM UTC

    Issue resolved on monitor recovery.

April 20, 2023

Missed Event

Outage

Opened: Apr 20, 2023, 6:02 PM UTC

Duration: 28s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 20, 2023, 6:02 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 20, 2023, 6:03 PM UTC

    Issue resolved on monitor recovery.

April 19, 2023

Missed Event

Outage

Opened: Apr 19, 2023, 6:02 AM UTC

Duration: 1m

Affected services:sidekiq-heartbeat

  • Opened
    Apr 19, 2023, 6:02 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 19, 2023, 6:03 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 19, 2023, 5:21 AM UTC

Duration: 1m 15s

Affected services:Customer Web App

  • Opened
    Apr 19, 2023, 5:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 19, 2023, 5:22 AM UTC

    Issue resolved on monitor recovery.

April 18, 2023

Missed Event

Outage

Opened: Apr 18, 2023, 6:39 AM UTC

Duration: 51s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 18, 2023, 6:39 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 18, 2023, 6:40 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 18, 2023, 5:20 AM UTC

Duration: 3h 9m 33s

Affected services:Customer Web App

  • Opened
    Apr 18, 2023, 5:20 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 18, 2023, 8:30 AM UTC

    Availability tracker malfunction. Resolved by 3rd party.

April 17, 2023

Missed Event

Outage

Opened: Apr 17, 2023, 8:55 AM UTC

Duration: 1m 4s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 17, 2023, 8:55 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 17, 2023, 8:56 AM UTC

    Issue resolved on monitor recovery.

April 15, 2023

Site Unreachable

Outage

Opened: Apr 15, 2023, 6:54 AM UTC

Duration: 4m 16s

Affected services:Customer Web App

  • Opened
    Apr 15, 2023, 6:54 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 15, 2023, 6:54 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 15, 2023, 6:57 AM UTC

    Incident re-opened on monitor failure.

  • Resolved
    Apr 15, 2023, 7:00 AM UTC

    Issue resolved on monitor recovery.

April 14, 2023

Site Unreachable

Outage

Opened: Apr 14, 2023, 10:20 AM UTC

Duration: 1h 56m 19s

Affected services:Surveys

  • Opened
    Apr 14, 2023, 10:20 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 14, 2023, 12:16 PM UTC

    Issue resolved on monitor recovery.

April 13, 2023

Site Unreachable

Outage

Opened: Apr 13, 2023, 11:42 PM UTC

Duration: 48s

Affected services:Community

  • Opened
    Apr 13, 2023, 11:42 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 13, 2023, 11:43 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 13, 2023, 11:30 PM UTC

Duration: 5m 26s

Affected services:Customer Web App

  • Opened
    Apr 13, 2023, 11:30 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 13, 2023, 11:32 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 13, 2023, 11:43 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    Apr 13, 2023, 11:46 PM UTC

    Issue resolved on monitor recovery.

April 12, 2023

Missed Event

Outage

Opened: Apr 12, 2023, 12:03 PM UTC

Duration: 54s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 12, 2023, 12:03 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 12, 2023, 12:04 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Apr 12, 2023, 3:03 AM UTC

Duration: 28s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 12, 2023, 3:03 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 12, 2023, 3:03 AM UTC

    Issue resolved on monitor recovery.

April 11, 2023

Missed Event

Outage

Opened: Apr 11, 2023, 4:50 PM UTC

Duration: 1m 13s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 11, 2023, 4:50 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 11, 2023, 4:51 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Apr 11, 2023, 10:25 AM UTC

Duration: 26s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 11, 2023, 10:25 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 11, 2023, 10:25 AM UTC

    Issue resolved on monitor recovery.

April 10, 2023

Missed Event

Outage

Opened: Apr 10, 2023, 10:47 AM UTC

Duration: 50s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 10, 2023, 10:47 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 10, 2023, 10:48 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 10, 2023, 10:45 AM UTC

Duration: 2m 24s

Affected services:Live Sessions

  • Opened
    Apr 10, 2023, 10:45 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 10, 2023, 10:47 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 10, 2023, 10:45 AM UTC

Duration: 3m 20s

Affected services:Community

  • Opened
    Apr 10, 2023, 10:45 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 10, 2023, 10:48 AM UTC

    Issue resolved on monitor recovery.

April 8, 2023

Site Unreachable

Outage

Opened: Apr 8, 2023, 6:12 PM UTC

Duration: 1h 58m 24s

Affected services:SMS Gateway

  • Opened
    Apr 8, 2023, 6:12 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 8, 2023, 8:10 PM UTC

    Issue resolved on monitor recovery.

April 6, 2023

Missed Event

Outage

Opened: Apr 6, 2023, 7:13 PM UTC

Duration: 24s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 6, 2023, 7:13 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 6, 2023, 7:13 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Apr 6, 2023, 5:21 PM UTC

Duration: 1m 50s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 6, 2023, 5:21 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 6, 2023, 5:23 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 6, 2023, 2:32 PM UTC

Duration: 18m 29s

Affected services:SMS Gateway

  • Opened
    Apr 6, 2023, 2:32 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 6, 2023, 2:50 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Apr 6, 2023, 10:21 AM UTC

Duration: 50s

Affected services:sidekiq-heartbeat

  • Opened
    Apr 6, 2023, 10:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 6, 2023, 10:22 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 6, 2023, 10:04 AM UTC

Duration: 7m 7s

Affected services:Community

  • Opened
    Apr 6, 2023, 10:04 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 6, 2023, 10:11 AM UTC

    Issue resolved on monitor recovery.

April 5, 2023

Site Unreachable

Outage

Opened: Apr 5, 2023, 9:37 AM UTC

Duration: 25s

Affected services:Customer Web App

  • Opened
    Apr 5, 2023, 9:37 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 5, 2023, 9:38 AM UTC

    Issue resolved on monitor recovery.

April 4, 2023

Site Unreachable

Outage

Opened: Apr 4, 2023, 7:12 AM UTC

Duration: 3m 57s

Affected services:Customer Web App

  • Opened
    Apr 4, 2023, 7:12 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 4, 2023, 7:16 AM UTC

    Issue resolved on monitor recovery.

April 1, 2023

Site Unreachable

Outage

Opened: Apr 1, 2023, 11:26 PM UTC

Duration: 1h 38m 50s

Affected services:SMS Gateway

  • Opened
    Apr 1, 2023, 11:26 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 2, 2023, 12:41 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 2, 2023, 1:09 AM UTC

    Incident re-opened on monitor failure.

  • Resolved
    Apr 2, 2023, 1:32 AM UTC

    Issue resolved on monitor recovery.

SMS Gateway Down

Outage

Opened: Apr 1, 2023, 5:15 AM UTC

Duration: 1h 23m 52s

  • Identified
    Apr 1, 2023, 5:14 AM UTC

    We're switching gateways

  • Resolved
    Apr 1, 2023, 6:39 AM UTC

    Gateway restored

March 29, 2023

Missed Event

Outage

Opened: Mar 29, 2023, 3:53 AM UTC

Duration: 29s

Affected services:sidekiq-heartbeat

  • Opened
    Mar 29, 2023, 3:53 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 29, 2023, 3:53 AM UTC

    Issue resolved on monitor recovery.

March 27, 2023

Missed Event

Outage

Opened: Mar 27, 2023, 2:08 PM UTC

Duration: 58s

Affected services:sidekiq-heartbeat

  • Opened
    Mar 27, 2023, 2:08 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 27, 2023, 2:09 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Mar 27, 2023, 5:48 AM UTC

Duration: 1m 24s

Affected services:Customer Web App

  • Opened
    Mar 27, 2023, 5:48 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 27, 2023, 5:49 AM UTC

    Issue resolved on monitor recovery.

March 25, 2023

Site Unreachable

Outage

Opened: Mar 25, 2023, 3:38 PM UTC

Duration: 32s

Affected services:Customer Web App

  • Opened
    Mar 25, 2023, 3:38 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 25, 2023, 3:38 PM UTC

    Issue resolved on monitor recovery.

March 24, 2023

Site Unreachable

Outage

Opened: Mar 24, 2023, 7:31 AM UTC

Duration: 25s

Affected services:Customer Web App

  • Opened
    Mar 24, 2023, 7:31 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 24, 2023, 7:32 AM UTC

    Issue resolved on monitor recovery.

March 22, 2023

Site Unreachable

Outage

Opened: Mar 22, 2023, 5:27 AM UTC

Duration: 38s

Affected services:Customer Web App

  • Opened
    Mar 22, 2023, 5:27 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 22, 2023, 5:28 AM UTC

    Issue resolved on monitor recovery.

March 20, 2023

Site Unreachable

Outage

Opened: Mar 20, 2023, 5:11 PM UTC

Duration: 5m 28s

Affected services:Customer Web App

  • Opened
    Mar 20, 2023, 5:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 20, 2023, 5:16 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Mar 20, 2023, 6:02 AM UTC

Duration: 32s

Affected services:sidekiq-heartbeat

  • Opened
    Mar 20, 2023, 6:02 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 20, 2023, 6:03 AM UTC

    Issue resolved on monitor recovery.

March 17, 2023

Missed Event

Outage

Opened: Mar 17, 2023, 12:43 PM UTC

Duration: 28s

Affected services:sidekiq-heartbeat

  • Opened
    Mar 17, 2023, 12:43 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 17, 2023, 12:43 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Mar 17, 2023, 7:04 AM UTC

Duration: 4m 29s

Affected services:Customer Web App

  • Opened
    Mar 17, 2023, 7:04 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 17, 2023, 7:08 AM UTC

    Issue resolved on monitor recovery.

March 13, 2023

Missed Event

Outage

Opened: Mar 13, 2023, 11:11 AM UTC

Duration: 1m 52s

Affected services:sidekiq-heartbeat

  • Opened
    Mar 13, 2023, 11:11 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 13, 2023, 11:13 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Mar 13, 2023, 7:44 AM UTC

Duration: 5m 3s

Affected services:Customer Web App

  • Opened
    Mar 13, 2023, 7:44 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 13, 2023, 7:49 AM UTC

    Issue resolved on monitor recovery.