Incident History

Live Status\Incident History

May 1, 2026

Outage

Customer Web App · Site Unreachable

opened: 3:19 AM UTC on May 1, 2026

Resolved

April 29, 2026

Outage

Customer Web App · Site Unreachable

opened: 6:42 AM UTC on Apr 29, 2026

Resolved

April 28, 2026

Outage

Community · Site Unreachable

opened: 2:40 PM UTC on Apr 28, 2026

Resolved

April 27, 2026

Outage

Community · Site Unreachable

opened: 1:18 PM UTC on Apr 27, 2026

Resolved

April 26, 2026

Outage

Community · Site Unreachable

opened: 5:17 PM UTC on Apr 26, 2026

Resolved

April 23, 2026

Outage

Customer Web App · Site Unreachable

opened: 8:07 AM UTC on Apr 23, 2026

Resolved

April 22, 2026

Outage

Community · Site Unreachable

opened: 11:39 PM UTC on Apr 22, 2026

Resolved

Outage

Community · Site Unreachable

opened: 3:24 AM UTC on Apr 22, 2026

Resolved

April 20, 2026

Outage

Live Sessions · Site Unreachable

opened: 3:21 PM UTC on Apr 20, 2026

Resolved

Outage

Community · Site Unreachable

opened: 11:17 AM UTC on Apr 20, 2026

Resolved

April 19, 2026

Outage

Community · Site Unreachable

opened: 5:19 AM UTC on Apr 19, 2026

Resolved

April 17, 2026

Outage

Community · Site Unreachable

opened: 11:28 PM UTC on Apr 17, 2026

Resolved

April 16, 2026

Outage

Community · Site Unreachable

opened: 5:34 PM UTC on Apr 16, 2026

Resolved

Outage

Customer Web App · Site Unreachable

opened: 7:38 AM UTC on Apr 16, 2026

Resolved

April 13, 2026

Outage

Community · Site Unreachable

opened: 5:43 AM UTC on Apr 13, 2026

Resolved

April 12, 2026

Outage

Specialists Web App · Site Unreachable

opened: 1:47 PM UTC on Apr 12, 2026

Resolved

Outage

Community · Site Unreachable

opened: 3:19 AM UTC on Apr 12, 2026

Resolved

April 11, 2026

Outage

Community · Site Unreachable

opened: 8:16 AM UTC on Apr 11, 2026

Resolved

April 9, 2026

Outage

Customer Web App · Site Unreachable

opened: 9:53 PM UTC on Apr 9, 2026

Resolved

April 7, 2026

Outage

Community · Site Unreachable

opened: 12:20 PM UTC on Apr 7, 2026

Resolved

April 6, 2026

Outage

Community · Site Unreachable

opened: 7:34 AM UTC on Apr 6, 2026

Resolved

April 2, 2026

Outage

Community · Site Unreachable

opened: 3:32 PM UTC on Apr 2, 2026

Resolved

Outage

Customer Web App · Site Unreachable

opened: 2:44 PM UTC on Apr 2, 2026

Resolved

April 1, 2026

Outage

Community · Site Unreachable

opened: 6:33 AM UTC on Apr 1, 2026

Resolved

March 31, 2026

Outage

Community · Site Unreachable

opened: 11:17 AM UTC on Mar 31, 2026

Resolved

March 29, 2026

Outage

Community · Site Unreachable

opened: 6:54 PM UTC on Mar 29, 2026

Resolved

March 24, 2026

Outage

Specialists Web App · Site Unreachable

opened: 12:41 PM UTC on Mar 24, 2026

Resolved

March 19, 2026

Outage

Partnership Dashboard · Assertion Failed

opened: 1:58 AM UTC on Mar 19, 2026

Resolved

Outage

College Dashboard · Assertion Failed

opened: 1:58 AM UTC on Mar 19, 2026

Resolved

Outage

Organisation Dashboard · Assertion Failed

opened: 1:57 AM UTC on Mar 19, 2026

Resolved

Outage

Live Sessions · Site Unreachable

opened: 1:57 AM UTC on Mar 19, 2026

Resolved

March 18, 2026

Outage

sidekiq-heartbeat · Missed Event

opened: 9:06 PM UTC on Mar 18, 2026

Resolved

March 16, 2026

Outage

SMS Gateway · Site Unreachable

opened: 5:46 PM UTC on Mar 16, 2026

Resolved

March 13, 2026

Outage

Specialists Web App · Site Unreachable

opened: 1:43 PM UTC on Mar 13, 2026

Resolved

March 12, 2026

Outage

Specialists Web App · Site Unreachable

opened: 8:08 AM UTC on Mar 12, 2026

Resolved

January 28, 2026

Outage

Live Sessions · Site Unreachable

opened: 6:00 PM UTC on Jan 28, 2026

Resolved

January 26, 2026

Outage

Community · Site Unreachable

opened: 12:07 AM UTC on Jan 26, 2026

Resolved

January 21, 2026

Outage

Surveys · Site Unreachable

opened: 8:13 PM UTC on Jan 21, 2026

Resolved

January 19, 2026

Outage

Customer Web App · Site Unreachable

opened: 3:22 PM UTC on Jan 19, 2026

Resolved

Outage

Community · Site Unreachable

opened: 7:08 AM UTC on Jan 19, 2026

Resolved

January 17, 2026

Outage

College Dashboard · Assertion Failed

opened: 8:46 PM UTC on Jan 17, 2026

Resolved

Outage

Partnership Dashboard · Assertion Failed

opened: 8:45 PM UTC on Jan 17, 2026

Resolved

Outage

Organisation Dashboard · Assertion Failed

opened: 8:45 PM UTC on Jan 17, 2026

Resolved

Outage

Live Sessions · Site Unreachable

opened: 8:45 PM UTC on Jan 17, 2026

Resolved

January 16, 2026

Outage

sidekiq-heartbeat · Missed Event

opened: 11:30 PM UTC on Jan 16, 2026

Resolved

December 19, 2025

Outage

Customer Web App · Site Unreachable

opened: 3:06 PM UTC on Dec 19, 2025

Resolved

Outage

Community · Site Unreachable

opened: 11:55 AM UTC on Dec 19, 2025

Resolved

December 18, 2025

Outage

SMS Gateway · Site Unreachable

opened: 9:53 AM UTC on Dec 18, 2025

Resolved

December 12, 2025

Outage

SMS Gateway · Site Unreachable

opened: 9:21 PM UTC on Dec 12, 2025

Resolved

December 2, 2025

Outage

sidekiq-heartbeat · Missed Event

opened: 10:18 AM UTC on Dec 2, 2025

Resolved

November 19, 2025

Outage

Customer Web App · Site Unreachable

opened: 1:56 PM UTC on Nov 19, 2025

Resolved

Outage

Customer Web App · Site Unreachable

opened: 11:08 AM UTC on Nov 19, 2025

Resolved

November 18, 2025

Outage

Customer Web App · Site Unreachable

opened: 4:18 PM UTC on Nov 18, 2025

Resolved

Outage

Partnership Dashboard · Assertion Failed

opened: 11:39 AM UTC on Nov 18, 2025

Resolved

Outage

Community · Site Unreachable

opened: 11:37 AM UTC on Nov 18, 2025

Resolved

Outage

Organisation Dashboard · Assertion Failed

opened: 11:36 AM UTC on Nov 18, 2025

Resolved

Outage

College Dashboard · Assertion Failed

opened: 11:36 AM UTC on Nov 18, 2025

Resolved

Outage

Keychain · Assertion Failed

opened: 11:35 AM UTC on Nov 18, 2025

Resolved

Outage

Customer Web App · Site Unreachable

opened: 11:34 AM UTC on Nov 18, 2025

Resolved

Outage

Live Sessions · Site Unreachable

opened: 11:33 AM UTC on Nov 18, 2025

Resolved

Outage

College Dashboard · Assertion Failed

opened: 9:25 AM UTC on Nov 18, 2025

Resolved

Outage

Partnership Dashboard · Assertion Failed

opened: 9:25 AM UTC on Nov 18, 2025

Resolved

Outage

Organisation Dashboard · Assertion Failed

opened: 9:24 AM UTC on Nov 18, 2025

Resolved

Outage

Live Sessions · Site Unreachable

opened: 9:23 AM UTC on Nov 18, 2025

Resolved

October 30, 2025

Outage

Customer Web App · Site Unreachable

opened: 6:53 AM UTC on Oct 30, 2025

Resolved

Outage

Customer Web App · Site Unreachable

opened: 5:45 AM UTC on Oct 30, 2025

Resolved

October 2, 2025

Outage

Customer Web App · Site Unreachable

opened: 10:21 AM UTC on Oct 2, 2025

Resolved

September 26, 2025

Outage

Customer Web App · Site Unreachable

opened: 2:24 PM UTC on Sep 26, 2025

Resolved

September 7, 2025

Outage

Customer Web App · Site Unreachable

opened: 10:34 AM UTC on Sep 7, 2025

Resolved

Outage

Surveys · Site Unreachable

opened: 8:41 AM UTC on Sep 7, 2025

Resolved

September 2, 2025

Outage

Community · Site Unreachable

opened: 12:45 AM UTC on Sep 2, 2025

Resolved

Outage

Organisation Dashboard · Site Unreachable

opened: 12:41 AM UTC on Sep 2, 2025

Resolved

Outage

Partnership Dashboard · Site Unreachable

opened: 12:37 AM UTC on Sep 2, 2025

Resolved

September 1, 2025

Outage

Surveys · Site Unreachable

opened: 10:47 AM UTC on Sep 1, 2025

Resolved

August 17, 2025

Outage

Customer Web App · Site Unreachable

opened: 2:03 PM UTC on Aug 17, 2025

Resolved

August 5, 2025

Outage

Surveys · Site Unreachable

opened: 8:45 PM UTC on Aug 5, 2025

Resolved

August 4, 2025

Outage

Customer Web App · Site Unreachable

opened: 7:47 AM UTC on Aug 4, 2025

Resolved

July 22, 2025

Outage

Customer Web App · Site Unreachable

opened: 2:33 PM UTC on Jul 22, 2025

Resolved

Outage

Surveys · Site Unreachable

opened: 3:03 AM UTC on Jul 22, 2025

Resolved

July 10, 2025

Outage

Keychain · Site Unreachable

opened: 4:14 PM UTC on Jul 10, 2025

Resolved

Outage

Keychain · Healthcheck Assertion Failed

opened: 8:24 AM UTC on Jul 10, 2025

Resolved

Outage

Surveys · Site Unreachable

opened: 8:23 AM UTC on Jul 10, 2025

Resolved

Outage

Bot Checkin · Site Unreachable

opened: 8:22 AM UTC on Jul 10, 2025

Resolved

July 7, 2025

Outage

Customer Web App · Site Unreachable

opened: 10:30 AM UTC on Jul 7, 2025

Resolved

July 4, 2025

Outage

Customer Web App · Site Unreachable

opened: 6:12 PM UTC on Jul 4, 2025

Resolved

Outage

Customer Web App · Site Unreachable

opened: 5:21 AM UTC on Jul 4, 2025

Resolved

July 2, 2025

Outage

Customer Web App · Site Unreachable

opened: 6:14 PM UTC on Jul 2, 2025

Resolved

July 1, 2025

Outage

Customer Web App · Site Unreachable

opened: 4:57 PM UTC on Jul 1, 2025

Resolved

Outage

Customer Web App · Site Unreachable

opened: 3:16 PM UTC on Jul 1, 2025

Resolved

Outage

Customer Web App · Site Unreachable

opened: 1:53 PM UTC on Jul 1, 2025

Resolved

June 22, 2025

Outage

Surveys · Site Unreachable

opened: 9:23 PM UTC on Jun 22, 2025

Resolved

June 21, 2025

Outage

Bot Checkin · Site Unreachable

opened: 1:10 AM UTC on Jun 21, 2025

Resolved

Outage

Keychain · Healthcheck Assertion Failed

opened: 12:02 AM UTC on Jun 21, 2025

Resolved

Outage

Surveys · Site Unreachable

opened: 12:01 AM UTC on Jun 21, 2025

Resolved

June 20, 2025

Outage

Surveys · Site Unreachable

opened: 1:50 AM UTC on Jun 20, 2025

Resolved

June 18, 2025

Outage

Surveys · Site Unreachable

opened: 8:40 PM UTC on Jun 18, 2025

Resolved

June 16, 2025

Outage

Surveys · Site Unreachable

opened: 12:20 AM UTC on Jun 16, 2025

Resolved

June 14, 2025

Outage

Keychain · Site Unreachable

opened: 6:27 PM UTC on Jun 14, 2025

Resolved

June 13, 2025

Outage

Community · Site Unreachable

opened: 4:46 PM UTC on Jun 13, 2025

Resolved

June 5, 2025

Outage

Backend API · Site Unreachable

opened: 1:45 AM UTC on Jun 5, 2025

Resolved