Live Status\Incident History

November 15, 2024

Site Unreachable

Outage

Opened: Nov 15, 2024, 12:48 PM UTC

Duration: 35s

Affected services:Customer Web App

  • Opened
    Nov 15, 2024, 12:48 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 15, 2024, 12:49 PM UTC

    Issue resolved on monitor recovery.

November 12, 2024

Site Unreachable

Outage

Opened: Nov 12, 2024, 5:52 PM UTC

Duration: 8h 24m 53s

Affected services:Surveys

  • Opened
    Nov 12, 2024, 5:52 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 13, 2024, 2:17 AM UTC

    Issue resolved on monitor recovery.

November 11, 2024

Healthcheck Assertion Failed

Outage

Opened: Nov 11, 2024, 4:31 AM UTC

Duration: 1h 45m 5s

Affected services:Android Subscriptions

  • Opened
    Nov 11, 2024, 4:31 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 11, 2024, 6:17 AM UTC

    Issue resolved on monitor recovery.

October 26, 2024

Site Unreachable

Outage

Opened: Oct 26, 2024, 3:52 AM UTC

Duration: 12m 5s

Affected services:Surveys

  • Opened
    Oct 26, 2024, 3:52 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 26, 2024, 4:04 AM UTC

    Issue resolved on monitor recovery.

October 3, 2024

Healthcheck Assertion Failed

Outage

Opened: Oct 3, 2024, 12:42 PM UTC

Duration: 3m 42s

Affected services:iOS Subscriptions

  • Opened
    Oct 3, 2024, 12:42 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 3, 2024, 12:46 PM UTC

    Issue resolved on monitor recovery.

September 26, 2024

Site Unreachable

Outage

Opened: Sep 26, 2024, 8:49 AM UTC

Duration: 3h 40m 31s

Affected services:Surveys

  • Opened
    Sep 26, 2024, 8:49 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 26, 2024, 12:29 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Sep 26, 2024, 7:51 AM UTC

Duration: 3m 20s

Affected services:Customer Web App

  • Opened
    Sep 26, 2024, 7:51 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 26, 2024, 7:54 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 26, 2024, 7:58 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 26, 2024, 7:59 AM UTC

    Issue resolved on monitor recovery.

September 2, 2024

Healthcheck Assertion Failed

Outage

Opened: Sep 2, 2024, 7:29 AM UTC

Duration: 1h 3m 18s

Affected services:iOS Subscriptions

  • Opened
    Sep 2, 2024, 7:29 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 2, 2024, 8:33 AM UTC

    Issue resolved on monitor recovery.

August 30, 2024

Site Unreachable

Outage

Opened: Aug 30, 2024, 12:30 PM UTC

Duration: 29m 21s

Affected services:Backend API

  • Opened
    Aug 30, 2024, 12:30 PM UTC

    Issue opened on monitor failure.

  • Unresolved
    Aug 30, 2024, 12:55 PM UTC

    Identified bottlenecks in the new release. Issues Resolved.

  • Resolved
    Aug 30, 2024, 1:00 PM UTC

    Issue resolved on monitor recovery.

August 27, 2024

Site Unreachable

Outage

Opened: Aug 27, 2024, 10:29 AM UTC

Duration: 1m 58s

Affected services:Customer Web App

  • Opened
    Aug 27, 2024, 10:29 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 27, 2024, 10:31 AM UTC

    Issue resolved on monitor recovery.

July 28, 2024

Site Unreachable

Outage

Opened: Jul 28, 2024, 12:03 AM UTC

Duration: 3h 30m 55s

Affected services:Keychain

  • Opened
    Jul 28, 2024, 12:03 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 28, 2024, 3:34 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jul 28, 2024, 12:03 AM UTC

Duration: 3h 36m 28s

Affected services:Android Subscriptions

  • Opened
    Jul 28, 2024, 12:03 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 28, 2024, 3:39 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jul 28, 2024, 12:03 AM UTC

Duration: 3h 32m 4s

Affected services:Surveys

  • Opened
    Jul 28, 2024, 12:03 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 28, 2024, 3:35 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jul 28, 2024, 12:01 AM UTC

Duration: 3h 33m 7s

Affected services:Bot Checkin

  • Opened
    Jul 28, 2024, 12:01 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 28, 2024, 3:34 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jul 28, 2024, 12:01 AM UTC

Duration: 3h 32m 46s

Affected services:Organisation Dashboard

  • Opened
    Jul 28, 2024, 12:01 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 28, 2024, 3:34 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jul 28, 2024, 12:01 AM UTC

Duration: 3h 39m 16s

Affected services:iOS Subscriptions

  • Opened
    Jul 28, 2024, 12:01 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 28, 2024, 3:40 AM UTC

    Issue resolved on monitor recovery.

July 3, 2024

Site Unreachable

Outage

Opened: Jul 3, 2024, 11:57 AM UTC

Duration: 1h 2m 40s

Affected services:Surveys

  • Opened
    Jul 3, 2024, 11:57 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 3, 2024, 12:59 PM UTC

    Issue resolved on monitor recovery.

June 18, 2024

Site Unreachable

Outage

Opened: Jun 18, 2024, 2:32 AM UTC

Duration: 13m 46s

Affected services:Backend API

  • Opened
    Jun 18, 2024, 2:32 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 18, 2024, 2:46 AM UTC

    Issue resolved on monitor recovery.

March 27, 2024

Site Unreachable

Outage

Opened: Mar 27, 2024, 5:51 AM UTC

Duration: 1m 8s

Affected services:Customer Web App

  • Opened
    Mar 27, 2024, 5:51 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 27, 2024, 5:52 AM UTC

    Issue resolved on monitor recovery.

January 8, 2024

Site Unreachable

Outage

Opened: Jan 8, 2024, 10:09 PM UTC

Duration: 2m 17s

Affected services:SMS Gateway

  • Opened
    Jan 8, 2024, 10:09 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 8, 2024, 10:11 PM UTC

    Issue resolved on monitor recovery.

January 5, 2024

Site Unreachable

Outage

Opened: Jan 5, 2024, 6:35 AM UTC

Duration: 5m 59s

Affected services:SMS Gateway

  • Opened
    Jan 5, 2024, 6:35 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 5, 2024, 6:41 AM UTC

    Issue resolved on monitor recovery.

December 31, 2023

Site Unreachable

Outage

Opened: Dec 31, 2023, 6:28 PM UTC

Duration: 1m 33s

Affected services:SMS Gateway

  • Opened
    Dec 31, 2023, 6:28 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 31, 2023, 6:30 PM UTC

    Issue resolved on monitor recovery.

December 25, 2023

Site Unreachable

Outage

Opened: Dec 25, 2023, 10:51 PM UTC

Duration: 2m 20s

Affected services:SMS Gateway

  • Opened
    Dec 25, 2023, 10:51 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 25, 2023, 10:54 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Dec 25, 2023, 12:10 PM UTC

Duration: 10m 54s

Affected services:SMS Gateway

  • Opened
    Dec 25, 2023, 12:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 25, 2023, 12:21 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Dec 25, 2023, 9:46 AM UTC

Duration: 18m 8s

Affected services:SMS Gateway

  • Opened
    Dec 25, 2023, 9:46 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 25, 2023, 10:05 AM UTC

    Issue resolved on monitor recovery.

December 21, 2023

Site Unreachable

Outage

Opened: Dec 21, 2023, 9:09 PM UTC

Duration: 3m

Affected services:SMS Gateway

  • Opened
    Dec 21, 2023, 9:09 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 21, 2023, 9:12 PM UTC

    Issue resolved on monitor recovery.

December 20, 2023

Site Unreachable

Outage

Opened: Dec 20, 2023, 4:09 PM UTC

Duration: 2m 15s

Affected services:SMS Gateway

  • Opened
    Dec 20, 2023, 4:09 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 20, 2023, 4:11 PM UTC

    Issue resolved on monitor recovery.

November 5, 2023

Missed Event

Outage

Opened: Nov 5, 2023, 5:20 PM UTC

Duration: 17h 20m 59s

Affected services:sidekiq-heartbeat

  • Opened
    Nov 5, 2023, 5:20 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 6, 2023, 10:41 AM UTC

    Non platform issue. (Billing Credit Card expired!)

November 3, 2023

Missed Event

Outage

Opened: Nov 3, 2023, 9:34 PM UTC

Duration: 48m 44s

Affected services:sidekiq-heartbeat

  • Opened
    Nov 3, 2023, 9:34 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 3, 2023, 10:23 PM UTC

    Issue resolved on monitor recovery.

November 2, 2023

Missed Event

Outage

Opened: Nov 2, 2023, 11:11 PM UTC

Duration: 1h 10m 53s

Affected services:sidekiq-heartbeat

  • Opened
    Nov 2, 2023, 11:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 3, 2023, 12:22 AM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Nov 2, 2023, 3:36 AM UTC

Duration: 2h 32m 5s

Affected services:sidekiq-heartbeat

  • Opened
    Nov 2, 2023, 3:36 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 2, 2023, 6:08 AM UTC

    Issue resolved on monitor recovery.

November 1, 2023

Site Unreachable

Outage

Opened: Nov 1, 2023, 6:42 AM UTC

Duration: 2m 13s

Affected services:Customer Web App

  • Opened
    Nov 1, 2023, 6:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 1, 2023, 6:44 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Nov 1, 2023, 4:47 AM UTC

Duration: 7m 14s

Affected services:Customer Web App

  • Opened
    Nov 1, 2023, 4:47 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 1, 2023, 4:48 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Nov 1, 2023, 5:05 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Nov 1, 2023, 5:11 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Nov 1, 2023, 2:12 AM UTC

Duration: 28m 33s

Affected services:Backend API

  • Opened
    Nov 1, 2023, 2:12 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 1, 2023, 2:41 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Nov 1, 2023, 1:49 AM UTC

Duration: 9m 22s

Affected services:Customer Web App

  • Opened
    Nov 1, 2023, 1:49 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 1, 2023, 1:49 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Nov 1, 2023, 1:52 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Nov 1, 2023, 1:56 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Nov 1, 2023, 2:09 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Nov 1, 2023, 2:14 AM UTC

    Issue resolved on monitor recovery.

October 31, 2023

Site Unreachable

Outage

Opened: Oct 31, 2023, 11:56 PM UTC

Duration: 32m 49s

Affected services:Backend API

  • Opened
    Oct 31, 2023, 11:56 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 1, 2023, 12:29 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 31, 2023, 11:56 PM UTC

Duration: 6m 57s

Affected services:Customer Web App

  • Opened
    Oct 31, 2023, 11:56 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 31, 2023, 11:56 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Nov 1, 2023, 12:08 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Nov 1, 2023, 12:14 AM UTC

    Issue resolved on monitor recovery.

October 27, 2023

Site Unreachable

Outage

Opened: Oct 27, 2023, 8:09 AM UTC

Duration: 36s

Affected services:Customer Web App

  • Opened
    Oct 27, 2023, 8:09 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 27, 2023, 8:10 AM UTC

    Issue resolved on monitor recovery.

October 26, 2023

Site Unreachable

Outage

Opened: Oct 26, 2023, 12:17 PM UTC

Duration: 31s

Affected services:Customer Web App

  • Opened
    Oct 26, 2023, 12:17 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 26, 2023, 12:18 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 26, 2023, 10:19 AM UTC

Duration: 2m 55s

Affected services:Customer Web App

  • Opened
    Oct 26, 2023, 10:19 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 26, 2023, 10:21 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 26, 2023, 10:55 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 26, 2023, 10:56 AM UTC

    Issue resolved on monitor recovery.

October 24, 2023

Site Unreachable

Outage

Opened: Oct 24, 2023, 1:15 AM UTC

Duration: 1m 38s

Affected services:Customer Web App

  • Opened
    Oct 24, 2023, 1:15 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 24, 2023, 1:16 AM UTC

    Issue resolved on monitor recovery.

October 23, 2023

Site Unreachable

Outage

Opened: Oct 23, 2023, 9:21 PM UTC

Duration: 1m 34s

Affected services:Customer Web App

  • Opened
    Oct 23, 2023, 9:21 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 23, 2023, 9:23 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 23, 2023, 7:50 PM UTC

Duration: 4m 57s

Affected services:Customer Web App

  • Opened
    Oct 23, 2023, 7:50 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 23, 2023, 7:51 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 23, 2023, 7:53 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 23, 2023, 7:57 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 23, 2023, 5:09 PM UTC

Duration: 1m 32s

Affected services:Community

  • Opened
    Oct 23, 2023, 5:09 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 23, 2023, 5:11 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 23, 2023, 10:47 AM UTC

Duration: 2m 9s

Affected services:Customer Web App

  • Opened
    Oct 23, 2023, 10:47 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 23, 2023, 10:49 AM UTC

    Issue resolved on monitor recovery.

October 13, 2023

Site Unreachable

Outage

Opened: Oct 13, 2023, 11:47 PM UTC

Duration: 29s

Affected services:Community

  • Opened
    Oct 13, 2023, 11:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 13, 2023, 11:47 PM UTC

    Issue resolved on monitor recovery.

October 4, 2023

Site Unreachable

Outage

Opened: Oct 4, 2023, 2:41 AM UTC

Duration: 43s

Affected services:Customer Web App

  • Opened
    Oct 4, 2023, 2:41 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 4, 2023, 2:42 AM UTC

    Issue resolved on monitor recovery.

October 3, 2023

Site Unreachable

Outage

Opened: Oct 3, 2023, 9:44 PM UTC

Duration: 2m 37s

Affected services:Customer Web App

  • Opened
    Oct 3, 2023, 9:44 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 3, 2023, 9:45 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 3, 2023, 10:23 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 3, 2023, 10:25 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 3, 2023, 5:12 PM UTC

Duration: 7m 39s

Affected services:Customer Web App

  • Opened
    Oct 3, 2023, 5:12 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 3, 2023, 5:13 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 3, 2023, 5:16 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 3, 2023, 5:19 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 3, 2023, 5:26 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 3, 2023, 5:29 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 3, 2023, 3:49 PM UTC

Duration: 34s

Affected services:Customer Web App

  • Opened
    Oct 3, 2023, 3:49 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 3, 2023, 3:50 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 3, 2023, 12:23 PM UTC

Duration: 31s

Affected services:Customer Web App

  • Opened
    Oct 3, 2023, 12:23 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 3, 2023, 12:23 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 3, 2023, 6:43 AM UTC

Duration: 32s

Affected services:Customer Web App

  • Opened
    Oct 3, 2023, 6:43 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 3, 2023, 6:44 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 3, 2023, 4:25 AM UTC

Duration: 2m 2s

Affected services:Customer Web App

  • Opened
    Oct 3, 2023, 4:25 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 3, 2023, 4:25 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 3, 2023, 4:27 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 3, 2023, 4:29 AM UTC

    Issue resolved on monitor recovery.

October 2, 2023

Site Unreachable

Outage

Opened: Oct 2, 2023, 9:18 AM UTC

Duration: 28m 27s

Affected services:Backend API

  • Opened
    Oct 2, 2023, 9:18 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 2, 2023, 9:46 AM UTC

    Issue resolved on monitor recovery.

September 30, 2023

Site Unreachable

Outage

Opened: Sep 30, 2023, 8:04 PM UTC

Duration: 1m 43s

Affected services:Customer Web App

  • Opened
    Sep 30, 2023, 8:04 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 30, 2023, 8:05 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Sep 30, 2023, 9:48 AM UTC

Duration: 2m 46s

Affected services:Customer Web App

  • Opened
    Sep 30, 2023, 9:48 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 30, 2023, 9:48 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 30, 2023, 9:57 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 30, 2023, 9:59 AM UTC

    Issue resolved on monitor recovery.

September 29, 2023

Site Unreachable

Outage

Opened: Sep 29, 2023, 4:22 PM UTC

Duration: 33s

Affected services:Customer Web App

  • Opened
    Sep 29, 2023, 4:22 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 29, 2023, 4:22 PM UTC

    Issue resolved on monitor recovery.

September 27, 2023

Site Unreachable

Outage

Opened: Sep 27, 2023, 5:26 PM UTC

Duration: 1m 16s

Affected services:Customer Web App

  • Opened
    Sep 27, 2023, 5:26 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 27, 2023, 5:27 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Sep 27, 2023, 2:11 PM UTC

Duration: 1m 28s

Affected services:Customer Web App

  • Opened
    Sep 27, 2023, 2:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 27, 2023, 2:12 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Sep 27, 2023, 12:54 PM UTC

Duration: 1m 19s

Affected services:Customer Web App

  • Opened
    Sep 27, 2023, 12:54 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 27, 2023, 12:55 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Sep 27, 2023, 10:18 AM UTC

Duration: 34s

Affected services:Customer Web App

  • Opened
    Sep 27, 2023, 10:18 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 27, 2023, 10:19 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Sep 27, 2023, 7:53 AM UTC

Duration: 34s

Affected services:Customer Web App

  • Opened
    Sep 27, 2023, 7:53 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 27, 2023, 7:53 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Sep 27, 2023, 6:39 AM UTC

Duration: 1m 57s

Affected services:Customer Web App

  • Opened
    Sep 27, 2023, 6:39 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 27, 2023, 6:41 AM UTC

    Issue resolved on monitor recovery.

September 21, 2023

Site Unreachable

Outage

Opened: Sep 21, 2023, 7:12 AM UTC

Duration: 2m 14s

Affected services:SMS Gateway

  • Opened
    Sep 21, 2023, 7:12 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 21, 2023, 7:14 AM UTC

    Issue resolved on monitor recovery.

September 18, 2023

Site Unreachable

Outage

Opened: Sep 18, 2023, 5:45 PM UTC

Duration: 9m 35s

Affected services:SMS Gateway

  • Opened
    Sep 18, 2023, 5:45 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 18, 2023, 5:55 PM UTC

    Issue resolved on monitor recovery.

September 14, 2023

Site Unreachable

Outage

Opened: Sep 14, 2023, 6:45 AM UTC

Duration: 6m 52s

Affected services:SMS Gateway

  • Opened
    Sep 14, 2023, 6:45 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 14, 2023, 6:52 AM UTC

    Issue resolved on monitor recovery.

September 13, 2023

Site Unreachable

Outage

Opened: Sep 13, 2023, 4:52 AM UTC

Duration: 25m 31s

Affected services:SMS Gateway

  • Opened
    Sep 13, 2023, 4:52 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 13, 2023, 5:18 AM UTC

    Issue resolved on monitor recovery.

September 12, 2023

Site Unreachable

Outage

Opened: Sep 12, 2023, 9:01 PM UTC

Duration: 23m 54s

Affected services:SMS Gateway

  • Opened
    Sep 12, 2023, 9:01 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 12, 2023, 9:25 PM UTC

    Issue resolved on monitor recovery.

September 8, 2023

Site Unreachable

Outage

Opened: Sep 8, 2023, 8:04 PM UTC

Duration: 1m 44s

Affected services:SMS Gateway

  • Opened
    Sep 8, 2023, 8:04 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 8, 2023, 8:06 PM UTC

    Issue resolved on monitor recovery.

September 7, 2023

Site Unreachable

Outage

Opened: Sep 7, 2023, 5:45 AM UTC

Duration: 1m 47s

Affected services:Customer Web App

  • Opened
    Sep 7, 2023, 5:45 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 7, 2023, 5:47 AM UTC

    Issue resolved on monitor recovery.

September 6, 2023

Site Unreachable

Outage

Opened: Sep 6, 2023, 7:08 AM UTC

Duration: 20m 36s

Affected services:SMS Gateway

  • Opened
    Sep 6, 2023, 7:08 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 6, 2023, 7:29 AM UTC

    Issue resolved on monitor recovery.

August 24, 2023

Site Unreachable

Outage

Opened: Aug 24, 2023, 12:29 PM UTC

Duration: 8m

Affected services:SMS Gateway

  • Opened
    Aug 24, 2023, 12:29 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 24, 2023, 12:37 PM UTC

    Issue resolved on monitor recovery.

August 14, 2023

Site Unreachable

Outage

Opened: Aug 14, 2023, 5:51 PM UTC

Duration: 1h 24m 16s

Affected services:Surveys

  • Opened
    Aug 14, 2023, 5:51 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 14, 2023, 7:15 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Aug 14, 2023, 7:50 AM UTC

Duration: 4m 56s

Affected services:Customer Web App

  • Opened
    Aug 14, 2023, 7:50 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 14, 2023, 7:52 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 14, 2023, 7:57 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 14, 2023, 8:01 AM UTC

    Issue resolved on monitor recovery.

August 10, 2023

Site Unreachable

Outage

Opened: Aug 10, 2023, 8:35 PM UTC

Duration: 29s

Affected services:Customer Web App

  • Opened
    Aug 10, 2023, 8:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 10, 2023, 8:36 PM UTC

    Issue resolved on monitor recovery.

August 9, 2023

Site Unreachable

Outage

Opened: Aug 9, 2023, 5:38 AM UTC

Duration: 9m 30s

Affected services:SMS Gateway

  • Opened
    Aug 9, 2023, 5:38 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 9, 2023, 5:48 AM UTC

    Issue resolved on monitor recovery.

August 8, 2023

Site Unreachable

Outage

Opened: Aug 8, 2023, 11:01 PM UTC

Duration: 45s

Affected services:Customer Web App

  • Opened
    Aug 8, 2023, 11:01 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 8, 2023, 11:02 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Aug 8, 2023, 8:52 PM UTC

Duration: 14m 41s

Affected services:Customer Web App

  • Opened
    Aug 8, 2023, 8:52 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 8, 2023, 8:53 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 8, 2023, 9:08 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 8, 2023, 9:12 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 8, 2023, 9:19 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 8, 2023, 9:21 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 8, 2023, 9:40 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 8, 2023, 9:48 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Aug 8, 2023, 4:48 PM UTC

Duration: 20m 30s

Affected services:Customer Web App

  • Opened
    Aug 8, 2023, 4:48 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 8, 2023, 4:49 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 8, 2023, 4:52 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 8, 2023, 4:56 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 8, 2023, 5:16 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 8, 2023, 5:20 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 8, 2023, 5:26 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 8, 2023, 5:29 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 8, 2023, 6:12 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 8, 2023, 6:12 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 8, 2023, 6:37 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 8, 2023, 6:39 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 8, 2023, 7:11 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 8, 2023, 7:13 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 8, 2023, 7:40 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 8, 2023, 7:44 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Aug 8, 2023, 1:37 PM UTC

Duration: 10m 41s

Affected services:Customer Web App

  • Opened
    Aug 8, 2023, 1:37 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 8, 2023, 1:38 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 8, 2023, 1:39 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 8, 2023, 1:45 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 8, 2023, 1:49 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 8, 2023, 1:53 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Aug 8, 2023, 12:38 PM UTC

Duration: 1m 26s

Affected services:Community

  • Opened
    Aug 8, 2023, 12:38 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 8, 2023, 12:39 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Aug 8, 2023, 10:37 AM UTC

Duration: 11m 58s

Affected services:Customer Web App

  • Opened
    Aug 8, 2023, 10:37 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 8, 2023, 10:37 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 8, 2023, 10:41 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 8, 2023, 10:45 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 8, 2023, 11:10 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 8, 2023, 11:15 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 8, 2023, 12:09 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 8, 2023, 12:11 PM UTC

    Issue resolved on monitor recovery.

August 7, 2023

Site Unreachable

Outage

Opened: Aug 7, 2023, 12:04 AM UTC

Duration: 2h 31m 14s

Affected services:Specialists Web App

  • Opened
    Aug 7, 2023, 12:04 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 7, 2023, 2:35 AM UTC

    Issue resolved on monitor recovery.

August 4, 2023

Site Unreachable

Outage

Opened: Aug 4, 2023, 5:13 AM UTC

Duration: 4m

Affected services:Community

  • Opened
    Aug 4, 2023, 5:13 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 4, 2023, 5:17 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Aug 4, 2023, 5:13 AM UTC

Duration: 4m 23s

Affected services:Customer Web App

  • Opened
    Aug 4, 2023, 5:13 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 4, 2023, 5:17 AM UTC

    Issue resolved on monitor recovery.

July 25, 2023

Site Unreachable

Outage

Opened: Jul 25, 2023, 5:34 PM UTC

Duration: 4m 27s

Affected services:SMS Gateway

  • Opened
    Jul 25, 2023, 5:34 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 25, 2023, 5:39 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jul 25, 2023, 3:52 PM UTC

Duration: 3m 2s

Affected services:SMS Gateway

  • Opened
    Jul 25, 2023, 3:52 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 25, 2023, 3:55 PM UTC

    Issue resolved on monitor recovery.

July 24, 2023

Site Unreachable

Outage

Opened: Jul 24, 2023, 10:15 AM UTC

Duration: 38s

Affected services:Customer Web App

  • Opened
    Jul 24, 2023, 10:15 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 24, 2023, 10:16 AM UTC

    Issue resolved on monitor recovery.

July 22, 2023

Site Unreachable

Outage

Opened: Jul 22, 2023, 5:03 PM UTC

Duration: 38h 4m 24s

Affected services:Surveys

  • Opened
    Jul 22, 2023, 5:03 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 24, 2023, 7:07 AM UTC

    Issue resolved on monitor recovery.

July 14, 2023

Site Unreachable

Outage

Opened: Jul 14, 2023, 11:20 AM UTC

Duration: 8m 13s

Affected services:Customer Web App

  • Opened
    Jul 14, 2023, 11:20 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 14, 2023, 11:21 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 14, 2023, 11:43 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 14, 2023, 11:46 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 14, 2023, 11:55 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 14, 2023, 12:00 PM UTC

    Issue resolved on monitor recovery.

July 11, 2023

Site Unreachable

Outage

Opened: Jul 11, 2023, 4:11 AM UTC

Duration: 24h 33m 20s

Affected services:Surveys

  • Opened
    Jul 11, 2023, 4:11 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 12, 2023, 4:45 AM UTC

    Issue resolved on monitor recovery.

June 29, 2023

Site Unreachable

Outage

Opened: Jun 29, 2023, 7:53 PM UTC

Duration: 13h 50m 51s

Affected services:Surveys

  • Opened
    Jun 29, 2023, 7:53 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 30, 2023, 9:44 AM UTC

    Issue resolved on monitor recovery.

June 27, 2023

Missed Event

Outage

Opened: Jun 27, 2023, 5:20 PM UTC

Duration: 50h 32m 39s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 27, 2023, 5:20 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 29, 2023, 7:53 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jun 27, 2023, 10:31 AM UTC

Duration: 28s

Affected services:Customer Web App

  • Opened
    Jun 27, 2023, 10:31 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 27, 2023, 10:32 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jun 27, 2023, 7:43 AM UTC

Duration: 2m 50s

Affected services:iOS Subscriptions

  • Opened
    Jun 27, 2023, 7:43 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 27, 2023, 7:46 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jun 27, 2023, 7:43 AM UTC

Duration: 3m 46s

Affected services:Android Subscriptions

  • Opened
    Jun 27, 2023, 7:43 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 27, 2023, 7:47 AM UTC

    Issue resolved on monitor recovery.

June 26, 2023

Site Unreachable

Outage

Opened: Jun 26, 2023, 6:51 AM UTC

Duration: 19m 45s

Affected services:SMS Gateway

  • Opened
    Jun 26, 2023, 6:51 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 26, 2023, 7:10 AM UTC

    Issue resolved on monitor recovery.

June 22, 2023

Missed Event

Outage

Opened: Jun 22, 2023, 1:42 PM UTC

Duration: 1m 56s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 22, 2023, 1:42 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 22, 2023, 1:43 PM UTC

    Issue resolved on monitor recovery.

Missed Event

Outage

Opened: Jun 22, 2023, 10:13 AM UTC

Duration: 5m 17s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 22, 2023, 10:13 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 22, 2023, 10:14 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 22, 2023, 11:04 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 22, 2023, 11:04 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 22, 2023, 11:55 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 22, 2023, 11:58 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 22, 2023, 12:31 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 22, 2023, 12:31 PM UTC

    Issue resolved on monitor recovery.

June 21, 2023

Missed Event

Outage

Opened: Jun 21, 2023, 10:57 PM UTC

Duration: 8m 58s

Affected services:sidekiq-heartbeat

  • Opened
    Jun 21, 2023, 10:57 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 21, 2023, 10:57 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 21, 2023, 11:12 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 21, 2023, 11:14 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 21, 2023, 11:30 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 21, 2023, 11:31 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 22, 2023, 12:03 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 22, 2023, 12:04 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 22, 2023, 12:21 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 22, 2023, 12:22 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 22, 2023, 12:54 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 22, 2023, 12:55 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 22, 2023, 1:44 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 22, 2023, 1:45 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 22, 2023, 2:34 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 22, 2023, 2:35 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 22, 2023, 3:25 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 22, 2023, 3:25 AM UTC

    Issue resolved on monitor recovery.